Cytracom incident

ControlOne Partial Service Degradation in US-NorthEast (EWR)

Minor Resolved View vendor source →

Cytracom experienced a minor incident on May 7, 2025 affecting US-NorthEast (EWR) Region, lasting 6h 46m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2025, 04:32 PM UTC
Resolved
May 07, 2025, 11:18 PM UTC
Duration
6h 46m
Detected by Pingoru
May 07, 2025, 04:32 PM UTC

Affected components

US-NorthEast (EWR) Region

Update timeline

  1. monitoring May 07, 2025, 04:32 PM UTC

    We have identified an issue impacting ControlOne customers utilizing the ControlOne Agent and Bridge in our US-NorthEast(EWR) region. We have implemented a fix to route around upstream carrier instability and are monitoring the results.

  2. monitoring May 07, 2025, 11:00 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 07, 2025, 11:18 PM UTC

    This incident has been resolved.