Cytracom incident

UCaaS: Desktop App

Minor Resolved View vendor source →

Cytracom experienced a minor incident on April 7, 2026 affecting Call Completion and Desktop, lasting 4h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 04:22 PM UTC
Resolved
Apr 07, 2026, 09:13 PM UTC
Duration
4h 51m
Detected by Pingoru
Apr 07, 2026, 04:22 PM UTC

Affected components

Call CompletionDesktop

Update timeline

  1. monitoring Apr 07, 2026, 04:22 PM UTC

    Some customers reported issues with inbound and outbound calls on the Desktop App. Affected users were advised to log out and log back in to resolve the issue.

  2. monitoring Apr 07, 2026, 04:22 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Apr 07, 2026, 09:13 PM UTC

    This incident has been resolved.