Cytracom incident

UCaaS: Management Portal Outage

Major Resolved View vendor source →

Cytracom experienced a major incident on April 2, 2026 affecting UC Management Portal, lasting 6h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 06:19 PM UTC
Resolved
Apr 03, 2026, 12:41 AM UTC
Duration
6h 22m
Detected by Pingoru
Apr 02, 2026, 06:19 PM UTC

Affected components

UC Management Portal

Update timeline

  1. investigating Apr 02, 2026, 06:19 PM UTC

    We are investigating an issue impacting the UCaaS Management Portal.

  2. monitoring Apr 02, 2026, 07:39 PM UTC

    The service has been restarted. All management functions are operational, and the system is stable.

  3. resolved Apr 03, 2026, 12:41 AM UTC

    This issue has been resolved and Management Portal is working without any further issue.