Cytracom incident

Cytracom Desktop Degraded Performance

Minor Resolved View vendor source →

Cytracom experienced a minor incident on May 9, 2025 affecting Desktop, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2025, 10:10 PM UTC
Resolved
May 10, 2025, 04:21 AM UTC
Duration
6h 10m
Detected by Pingoru
May 09, 2025, 10:10 PM UTC

Affected components

Desktop

Update timeline

  1. identified May 09, 2025, 10:10 PM UTC

    We have identified an issue causing a degraded experience for users of the Cytracom Desktop application. Our engineers are implementing a fix.

  2. monitoring May 09, 2025, 10:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 09, 2025, 10:19 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 10, 2025, 04:21 AM UTC

    This incident has been resolved.