Cytracom incident

UCaaS Inbound Call Completion Issues

Major Resolved View vendor source →

Cytracom experienced a major incident on June 17, 2025 affecting Call Completion, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 08:35 PM UTC
Resolved
Jun 17, 2025, 09:23 PM UTC
Duration
47m
Detected by Pingoru
Jun 17, 2025, 08:35 PM UTC

Affected components

Call Completion

Update timeline

  1. investigating Jun 17, 2025, 08:35 PM UTC

    We are investigating reports of inbound call failures for our UCaaS customers.

  2. monitoring Jun 17, 2025, 08:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 17, 2025, 09:23 PM UTC

    This incident has been resolved.