Cytracom incident

ControlOne Agent Connectivity Issues

Notice Resolved View vendor source →

Cytracom experienced a notice incident on October 17, 2025, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2025, 07:23 AM UTC
Resolved
Oct 17, 2025, 08:12 AM UTC
Duration
49m
Detected by Pingoru
Oct 17, 2025, 07:23 AM UTC

Update timeline

  1. investigating Oct 17, 2025, 07:23 AM UTC

    We are investigating internal alerts of some ControlOne Agents being unable to initiate a connection

  2. monitoring Oct 17, 2025, 07:30 AM UTC

    A fix has been implemented and we are monitoring the results. All ControlOne Agents that were unable to connect previously are now connected.

  3. resolved Oct 17, 2025, 08:12 AM UTC

    This incident has been resolved.