Cytracom incident

UCaaS: Intermittent Partner Portal Connection Issue

Major Resolved View vendor source →

Cytracom experienced a major incident on November 2, 2025 affecting Partner Portal, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2025, 04:42 PM UTC
Resolved
Nov 02, 2025, 05:13 PM UTC
Duration
31m
Detected by Pingoru
Nov 02, 2025, 04:42 PM UTC

Affected components

Partner Portal

Update timeline

  1. investigating Nov 02, 2025, 04:42 PM UTC

    We are investigating possible connection issues with the Partner Portal.

  2. monitoring Nov 02, 2025, 05:10 PM UTC

    A fix has been implemented, and we are monitoring results.

  3. resolved Nov 02, 2025, 05:13 PM UTC

    This incident has been resolved.