Cytracom incident
UCaaS: Intermittent Inbound / Outbound Call Failures
Affected components
Call Completion
Update timeline
- investigating Mar 06, 2026, 08:46 PM UTC
Some of the inbound / outbound calls from our system experiencing intermittent failures. We are currently trying to identify the root cause.
- investigating Mar 06, 2026, 09:23 PM UTC
We are continue to investigate the issue.
- monitoring Mar 06, 2026, 09:52 PM UTC
From our monitoring and telemetry data the issue appears to be resolved and call completion rates are in the normal range.
- monitoring Mar 06, 2026, 09:54 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 06, 2026, 10:24 PM UTC
This issue has been resolved.
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