Cytracom incident

UCaaS: Partial Inbound Call Failure

Major Resolved View vendor source →
Started
Mar 20, 2026, 01:59 PM UTC
Resolved
Mar 20, 2026, 02:53 PM UTC
Duration
53m
Detected by Pingoru
Mar 20, 2026, 01:59 PM UTC

Affected components

Call Completion

Update timeline

  1. investigating Mar 20, 2026, 01:59 PM UTC

    We are experiencing partial inbound/outbound call failures. We are currently investigating.

  2. monitoring Mar 20, 2026, 02:35 PM UTC

    A fix has been implemented for the call routing node failure. Inbound and outbound call completion are now functioning correctly.

  3. resolved Mar 20, 2026, 02:53 PM UTC

    This issue has been resolved. A fix was implemented for the call routing node failure, and inbound and outbound call completion are now functioning correctly.

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