Cytracom incident

UCaaS: Voice Traffic Impacted

Major Resolved View vendor source →
Started
Mar 25, 2026, 05:59 PM UTC
Resolved
Mar 25, 2026, 06:35 PM UTC
Duration
35m
Detected by Pingoru
Mar 25, 2026, 05:59 PM UTC

Affected components

Call Completion

Update timeline

  1. investigating Mar 25, 2026, 05:59 PM UTC

    We are experiencing intermittent network disruptions impacting call completion. We are currently investigating the issue.

  2. monitoring Mar 25, 2026, 06:05 PM UTC

    The upstream routing issue has been resolved. We are observing normal call completion rates across affected routes.

  3. resolved Mar 25, 2026, 06:35 PM UTC

    Resolved: The upstream routing issue appears resolved. Call completion is operating within normal thresholds. Root cause is under investigation.

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