CYPHER Learning incident
Issues with Popups are impacting users when adding modules, courses, and assignments
Major Vendor's status page →
Resolved after 32 minutes, affecting CYPHER for academia and CYPHER for business and 1 more, on August 16, 2024.
A change was made to the javascript in the UI which caused the popups to not work properly. After rolling back the PR, issue was resolved.
Affected components
CYPHER for academiaCYPHER for businessCYPHER for entrepreneursCYPHER for academia EUCYPHER for business EUCYPHER for academia AUCYPHER for business AU
Update timeline
- investigating Aug 16, 2024, 03:49 PM UTC
Teachers and Instructors are impacted by popups that are not operating properly on several pages, preventing them from continuing with their process due to the page freezing.
- resolved Aug 16, 2024, 04:22 PM UTC
A change was made to the javascript in the UI which caused the popups to not work properly. After rolling back the PR, issue was resolved.
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