CYPHER Learning incident

CYPHER for Business and Academia (US, AU)

CYPHER Learning experienced a minor incident on October 12, 2026 affecting CYPHER for academia and CYPHER for business and 1 more component, lasting 4d 10h. The incident has been resolved; the full update timeline is below.

Started: Oct 12, 2026, 04:56 AM UTC
Resolved: Oct 16, 2026, 03:55 PM UTC
Duration: 4d 10h
Detected by Pingoru: Oct 12, 2026, 04:56 AM UTC

Affected components

CYPHER for academiaCYPHER for businessCYPHER for entrepreneursCYPHER for academia AUCYPHER for business AU

Update timeline

identified Oct 12, 2026, 04:56 AM UTC

We are experiencing technical difficulty in sending email to most customers in our US and AU region clusters. We are working on an expedient fix and will update as soon as possible.
resolved Oct 16, 2026, 03:55 PM UTC

This incident has been resolved.