Cycode incident

Delayed pull request scans

Resolved after 3 minutes, affecting PR Scanning & Developer Tools (US Environment), on November 4, 2026.

resolved Nov 04, 2026, 11:24 PM UTC

The issue has been fully resolved and all pending scans have completed. We are investigating the underlying database connectivity issue and will publish a root cause analysis on this page once it’s complete.

Started
Nov 04, 2026, 11:38 PM UTC
Resolved
Nov 04, 2026, 11:41 PM UTC
Duration
3m
Detected by Pingoru
Nov 04, 2026, 11:38 PM UTC

Affected components

PR Scanning & Developer Tools (US Environment)

Update timeline

  1. investigating Nov 04, 2026, 10:38 PM UTC

    Some customers experienced delayed pull request scans between 22:10 and 22:32 UTC on November 4. Services have been restored and the scan backlog has cleared; we are investigating the underlying database connectivity issue.

  2. resolved Nov 04, 2026, 11:24 PM UTC

    The issue has been fully resolved and all pending scans have completed. We are investigating the underlying database connectivity issue and will publish a root cause analysis on this page once it’s complete.

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