Cycode incident

Scans degraded performance

Minor Resolved View vendor source →

Cycode experienced a minor incident on October 13, 2026 affecting US Environment and US Environment and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 08:30 AM UTC
Resolved
Oct 13, 2026, 09:00 AM UTC
Duration
30m
Detected by Pingoru
Oct 13, 2026, 08:30 AM UTC

Affected components

US EnvironmentUS EnvironmentUS EnvironmentUS EnvironmentUS EnvironmentUS EnvironmentUS EnvironmentUS EnvironmentUS EnvironmentUS Environment

Update timeline

  1. monitoring Oct 13, 2026, 08:30 AM UTC

    Status: Monitoring Monitoring: scans API (US region) Earlier today our alerting system detected that the service behind the scans API was restarting more often than expected, which caused some requests to fail for a short period. We increased the memory available to the service, and it has been stable since. We are keeping the service under close observation while we finalize a permanent improvement. Affected components US Environment (Degraded performance) US Environment (Degraded performance) US Environment (Degraded performance) US Environment (Degraded performance) US Environment (Partial outage) US Environment (Degraded performance) US Environment (Partial outage) US Environment (Degraded performance)

  2. resolved Oct 13, 2026, 09:00 AM UTC

    Status: Resolved Resolved: Brief slowdown of the scans API (US region) On October 13, 2026, between 07:58 and 08:28 UTC, some requests to the scans API in the US region failed or were slow. Scan pages in the Cycode UI and the Cycode CLI may have shown temporary errors, and some pull request scans arrived a few minutes later than usual. We increased the memory available to the service, which fully resolved the issue at 08:34 UTC. All queued scans completed shortly after, and no data was lost. We have identified the cause and a permanent improvement is in review. Affected components US Environment (Operational) US Environment (Operational) US Environment (Operational) US Environment (Operational) US Environment (Operational) US Environment (Operational) US Environment (Operational) US Environment (Operational)