Cycode incident

PR scanning and violation loading issues in EU env

Minor Resolved View vendor source →

Cycode experienced a minor incident on October 18, 2026 affecting EU Environment and EU Environment and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2026, 01:10 PM UTC
Resolved
Oct 18, 2026, 02:40 PM UTC
Duration
1h 30m
Detected by Pingoru
Oct 18, 2026, 01:10 PM UTC

Affected components

EU EnvironmentEU EnvironmentEU EnvironmentEU EnvironmentEU EnvironmentEU EnvironmentEU EnvironmentEU EnvironmentEU EnvironmentEU Environment

Update timeline

  1. investigating Oct 18, 2026, 01:10 PM UTC

    Status: Investigating We are investigating errors in the application related to PR scanning and violation load failures. We will keep posting further updates once we found the cause. Affected components EU Environment (Partial outage) EU Environment (Partial outage)

  2. identified Oct 18, 2026, 01:26 PM UTC

    Status: Identified We had an issue with one of our application databases. The database is back to normal operations, but is still degraded, and we are actively working on fixing it. The platform is back to normal operations, and violations and PR scans should work normally. Affected components EU Environment (Partial outage) EU Environment (Partial outage)

  3. monitoring Oct 18, 2026, 01:34 PM UTC

    Status: Monitoring The database is back to normal operations. We are actively monitoring to ensure there are no remaining issues. Affected components EU Environment (Degraded performance) EU Environment (Degraded performance)

  4. resolved Oct 18, 2026, 02:40 PM UTC

    Status: Resolved The incident has been fully resolved, and we see no further issues. Affected components EU Environment (Operational) EU Environment (Operational)