Cybersource is currently experiencing a notice incident affecting Rest API, which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2026, 08:55 PM UTC
Cybersource is aware of an issue that is currently affecting the NetSuite Service. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants who update to the newest version [26.3.0] of the Visa Acceptance Solutions NetSuite bundle may experience intermittent transaction failure. Reported Start Time: 18 June 2026, 07:40 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource/Visa Acceptance Solutions Support & Knowledge Base Incident #: TBD
- investigating Jun 18, 2026, 09:47 PM UTC
- CyberSource teams continue to investigate the issue affecting NetSuite service - We appreciate your patience as we urgently work towards mitigation of the issue Impact: Merchants who update to the newest version [26.3.0] of the Visa Acceptance Solutions NetSuite bundle may experience intermittent transaction failure. Reported Start Time:18 June 2026, 07:40 GMT Next Update: Within 120 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource/Visa Acceptance Solutions Support & Knowledge Base Incident #: TBD
- investigating Jun 18, 2026, 11:48 PM UTC
CyberSource teams continue to investigate the issue affecting NetSuite service. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants who update to the newest version [26.3.0] of the Visa Acceptance Solutions NetSuite bundle may experience intermittent transaction failure. Reported Start Time:18 June 2026, 07:40 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource/Visa Acceptance Solutions Support & Knowledge Base Incident #: TBD