CyberLynk experienced a notice incident on August 5, 2026 affecting MKE1 Core Datacenter Infrastructure, lasting 2d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2026, 05:14 PM UTC
One of our upstream providers in our Milwaukee data center is experiencing a regional outage and we are following their updates as they address the issue. Customers traversing this provider may have experienced a latency spike as traffic was automatically rerouted over our other providers.
- identified Aug 05, 2026, 05:58 PM UTC
The upstream provider has identified the issue.
- identified Aug 05, 2026, 09:59 PM UTC
The upstream provider continues to work on the issue. We will provide updates as we receive them.
- identified Aug 07, 2026, 12:35 AM UTC
The upstream providers splice team is working to isolate the fault in a 144-count fiber cable.
- identified Aug 07, 2026, 07:16 PM UTC
The upstream provider has determined that approximately 300 feed of fiber needs to be replaced.
- resolved Aug 08, 2026, 12:17 AM UTC
The upstream provider reports that splicing is complete, and we have confirmed traffic is flowing across the affected circuit. This issue is now resolved.