CyberLynk Outage History

CyberLynk is up right now

CyberLynk had 11 outages in the last 2 years totaling 26h 28m of downtime — averaging 0.5 incidents per month.

There were 11 CyberLynk outages since July 21, 2025 totaling 26h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.cyberlynkstatus.net

Major May 31, 2026

MKE1 Packet Loss

Detected by Pingoru
May 31, 2026, 06:03 PM UTC
Resolved
Jun 01, 2026, 03:54 AM UTC
Duration
9h 50m
Affected: MKE1 Core Datacenter InfrastructureVoice Over IP Services (MKE1)Mac Hosting (MKE1)Web & Email Hosting (MKE1)File Sharing (MKE1)Customer Portal
Timeline · 7 updates
  1. investigating May 31, 2026, 06:03 PM UTC

    Our monitoring systems have detected a network outage in our MKE1 data center and an update will be provided shortly

  2. investigating May 31, 2026, 07:43 PM UTC

    Our engineers have confirmed an issue causing high packet loss / latency at our MKE1 data center and are working on a resolution.

  3. identified May 31, 2026, 09:24 PM UTC

    Our NOC has identified a DDoS attack impacting traffic at our MKE1 data center. We are working with our upstream providers to mitigate the issue and will continue to provide updates as information is available.

  4. identified May 31, 2026, 10:59 PM UTC

    We continue to work with our upstream providers to mitigate the issue.

  5. monitoring Jun 01, 2026, 01:29 AM UTC

    Customers should begin seeing improvements as our NOC continues to mitigate this large scale attack. We will provide another update within one hour. Thank you for your patience.

  6. monitoring Jun 01, 2026, 03:19 AM UTC

    All services have been restored and we are continuing to monitor.

  7. resolved Jun 01, 2026, 03:54 AM UTC

    This incident has been resolved. For any customers experiencing unrelated issues, please open a support ticket and we'll be happy to assist. We thank you for your patience.

Read the full incident report →

Minor April 2, 2026

PHX1 FreePBX VPS Node Outage

Detected by Pingoru
Apr 02, 2026, 02:23 PM UTC
Resolved
Apr 02, 2026, 02:49 PM UTC
Duration
25m
Affected: Voice Over IP Services (PHX1)
Timeline · 3 updates
  1. investigating Apr 02, 2026, 02:23 PM UTC

    Our engineers are investigating a temporary disruption with one of our PHX1 FreePBX Hosting VPS nodes that is affecting a small number of customers. We will provide an update shortly.

  2. monitoring Apr 02, 2026, 02:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2026, 02:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 9, 2026

MKE1 FreePBX VPS Node Outage

Detected by Pingoru
Mar 09, 2026, 10:30 PM UTC
Resolved
Mar 09, 2026, 10:51 PM UTC
Duration
20m
Affected: Voice Over IP Services (MKE1)
Timeline · 4 updates
  1. investigating Mar 09, 2026, 10:30 PM UTC

    Our engineers are investigating an outage with one of our FreePBX Hosting VPS nodes that is affecting a small number of customers. We will provide an update shortly.

  2. identified Mar 09, 2026, 10:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 09, 2026, 10:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 09, 2026, 10:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 8, 2026

MKE1 PBXact VPS Node Outage

Detected by Pingoru
Mar 08, 2026, 05:38 AM UTC
Resolved
Mar 08, 2026, 05:55 AM UTC
Duration
16m
Affected: Voice Over IP Services (MKE1)
Timeline · 4 updates
  1. investigating Mar 08, 2026, 05:38 AM UTC

    Our engineers are investigating an outage with one of our PBXact Hosting VPS nodes that is affecting a small number of customers. We will provide an update shortly.

  2. identified Mar 08, 2026, 05:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 08, 2026, 05:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 08, 2026, 05:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 16, 2025

MKE1 Upstream Provider BGP Connectivity Issue

Detected by Pingoru
Dec 16, 2025, 06:09 PM UTC
Resolved
Dec 16, 2025, 08:31 PM UTC
Duration
2h 22m
Affected: MKE1 Core Datacenter InfrastructureMKE1 - Spectrum
Timeline · 3 updates
  1. monitoring Dec 16, 2025, 06:09 PM UTC

    This is a continuation of the previous BGP incident. The issue has resurfaced, and our network team has removed the problematic upstream provider from our BGP mix while continuing to troubleshoot with that provider. We will provide another update shortly.

  2. monitoring Dec 16, 2025, 06:46 PM UTC

    We are continuing to work with the upstream provider on this issue. We'll provide the next update when there are further developments.

  3. resolved Dec 16, 2025, 08:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 14, 2025

MKE1 Upstream Provider Packet Loss

Detected by Pingoru
Nov 14, 2025, 03:32 PM UTC
Resolved
Nov 14, 2025, 03:53 PM UTC
Duration
21m
Affected: MKE1 - Cogent
Timeline · 2 updates
  1. investigating Nov 14, 2025, 03:32 PM UTC

    We are observing packet loss for traffic traversing one our upstream providers in our MKE1 data center. Our NOC is engaging with the provider and we will provide an update shortly.

  2. resolved Nov 14, 2025, 03:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 14, 2025

Managed Voice Inbound Call Validation Issue

Detected by Pingoru
Nov 14, 2025, 04:38 AM UTC
Resolved
Nov 14, 2025, 04:50 AM UTC
Duration
11m
Affected: Voice Over IP Services (MKE1)
Timeline · 3 updates
  1. identified Nov 14, 2025, 04:38 AM UTC

    Our engineers have identified an inbound call validation issue. Adjustments are being made to correct the issue that may cause some minor delays in call completion.

  2. monitoring Nov 14, 2025, 04:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 14, 2025, 04:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 25, 2025

PHX1 Service Disruption

Detected by Pingoru
Sep 25, 2025, 09:31 PM UTC
Resolved
Sep 26, 2025, 01:05 AM UTC
Duration
3h 34m
Affected: PHX1 Core Datacenter Infrastructure
Timeline · 5 updates
  1. investigating Sep 25, 2025, 09:31 PM UTC

    Our NOC is investigating reports of a service disruption in our PHX1 data center.

  2. investigating Sep 25, 2025, 09:45 PM UTC

    Our NOC is continuing to address the service disruption at our PHX1 facility. Please reach out to [email protected] if you are having issues.

  3. identified Sep 25, 2025, 10:22 PM UTC

    We have identified the issue as a facility power event. Power has been restored to the affected systems, and our team is currently validating equipment and performing service checks. Some services may remain degraded during this process.

  4. monitoring Sep 25, 2025, 11:08 PM UTC

    A fix has been implemented and we are monitoring the results. Please reach out to [email protected] if you are having issues.

  5. resolved Sep 26, 2025, 01:05 AM UTC

    All major issue are resolved. If you are still having issues, please open a support ticket.

Read the full incident report →

Critical September 16, 2025

MKE1 Upstream Provider Outage

Detected by Pingoru
Sep 16, 2025, 03:46 PM UTC
Resolved
Sep 16, 2025, 11:16 PM UTC
Duration
7h 30m
Affected: MKE1 - Lumen
Timeline · 4 updates
  1. identified Sep 16, 2025, 03:46 PM UTC

    One of our upstream providers in our Milwaukee data center is experiencing an outage and we are engaging them to address the issue. This outage may cause some temporary packet loss for some customers while traffic is being rerouted to our other providers.

  2. identified Sep 16, 2025, 07:13 PM UTC

    The provider is working to replace a failed line card. We will provide a final update when the issue has been resolved.

  3. monitoring Sep 16, 2025, 10:44 PM UTC

    The upstream provider has completed their repairs. We will continue to monitor to ensure stability on the circuit.

  4. resolved Sep 16, 2025, 11:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 14, 2025

Upstream Provider Packet Loss

Detected by Pingoru
Aug 14, 2025, 08:30 PM UTC
Resolved
Aug 14, 2025, 09:02 PM UTC
Duration
32m
Affected: MKE1 - Cogent
Timeline · 3 updates
  1. identified Aug 14, 2025, 08:30 PM UTC

    Our monitoring systems have detected packet loss and latency across Cogent's network in both of our data center locations. Traffic traversing Cogent's network may experience issues as we work to reroute traffic over our other providers.

  2. monitoring Aug 14, 2025, 08:50 PM UTC

    We are observing normal traffic across Cogent at this time. We will continue to monitor as we engage with the provider.

  3. resolved Aug 14, 2025, 09:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 21, 2025

MKE1 - Managed Voice Outbound Calling Issue

Detected by Pingoru
Jul 21, 2025, 10:41 AM UTC
Resolved
Jul 21, 2025, 11:44 AM UTC
Duration
1h 3m
Affected: Voice Over IP Services (MKE1)
Timeline · 3 updates
  1. investigating Jul 21, 2025, 10:41 AM UTC

    Our engineers are investigating reports of some outbound calls failing on fully managed VoIP products

  2. monitoring Jul 21, 2025, 10:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 21, 2025, 11:44 AM UTC

    This incident has been resolved.

Read the full incident report →