Resolved after 2 days 4 hours, affecting MKE1 Core Datacenter Infrastructure and MKE1 - Lumen, on August 21, 2024.
The upstream provider has confirmed an issue affecting multiple circuits in the Milwaukee area and is working to resolve the issue. There is currently no impact to our customers, so we will provide a final update once the issue is resolved by the provider.
Affected components
Update timeline
- identified Aug 21, 2024, 01:55 PM UTC
One of our upstream providers (Lumen) in our Milwaukee data center is experiencing an outage and we are engaging them to address the issue. This outage may cause some temporary packet loss for some customers while traffic is being rerouted to our other providers.
- monitoring Aug 21, 2024, 02:35 PM UTC
The upstream provider has confirmed an issue affecting multiple circuits in the Milwaukee area and is working to resolve the issue. There is currently no impact to our customers, so we will provide a final update once the issue is resolved by the provider.
- resolved Aug 23, 2024, 06:06 PM UTC
The upstream provider has resolved this issue.
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