CyberLynk incident

MKE1 Upstream Provider Outage (Lumen)

Resolved after 3 hours 7 minutes, affecting MKE1 Core Datacenter Infrastructure, on October 9, 2024.

identified Oct 09, 2024, 04:48 PM UTC

One of our upstream providers (Lumen) in our Milwaukee data center is experiencing occasional packet loss and latency, and we are engaging them to address the issue. This outage may cause some temporary packet loss for some customers while traffic is being rerouted to our other providers.

Started
Oct 09, 2024, 04:48 PM UTC
Resolved
Oct 09, 2024, 07:56 PM UTC
Duration
3h 7m
Detected by Pingoru
Oct 09, 2024, 04:48 PM UTC

Affected components

MKE1 Core Datacenter Infrastructure

Update timeline

  1. identified Oct 09, 2024, 04:48 PM UTC

    One of our upstream providers (Lumen) in our Milwaukee data center is experiencing occasional packet loss and latency, and we are engaging them to address the issue. This outage may cause some temporary packet loss for some customers while traffic is being rerouted to our other providers.

  2. resolved Oct 09, 2024, 07:56 PM UTC

    This incident has been resolved.

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