Resolved after 1 hour 4 minutes, affecting PHX1 Core Datacenter Infrastructure, on April 7, 2025.
We are continuing to monitor and will re-introduce this provider to our BGP mix when the upstream issue is resolved.
Affected components
Update timeline
- identified Apr 07, 2025, 11:08 PM UTC
Our monitoring has detected packet loss occurring with traffic to our PHX1 data center via Cogent. Network engineers have been assigned and are investigating. We are engaging with the provider for updates.
- monitoring Apr 07, 2025, 11:26 PM UTC
Our network engineers have routed traffic around the affected provider and will continue to monitor until the issue is resolved. No packet loss is being observed at this time.
- resolved Apr 08, 2025, 12:12 AM UTC
We are continuing to monitor and will re-introduce this provider to our BGP mix when the upstream issue is resolved.
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