Resolved after 3 hours 34 minutes, affecting PHX1 Core Datacenter Infrastructure, on September 25, 2025.
All major issue are resolved. If you are still having issues, please open a support ticket.
Affected components
Update timeline
- investigating Sep 25, 2025, 09:31 PM UTC
Our NOC is investigating reports of a service disruption in our PHX1 data center.
- investigating Sep 25, 2025, 09:45 PM UTC
Our NOC is continuing to address the service disruption at our PHX1 facility. Please reach out to [email protected] if you are having issues.
- identified Sep 25, 2025, 10:22 PM UTC
We have identified the issue as a facility power event. Power has been restored to the affected systems, and our team is currently validating equipment and performing service checks. Some services may remain degraded during this process.
- monitoring Sep 25, 2025, 11:08 PM UTC
A fix has been implemented and we are monitoring the results. Please reach out to [email protected] if you are having issues.
- resolved Sep 26, 2025, 01:05 AM UTC
All major issue are resolved. If you are still having issues, please open a support ticket.
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