Customer.io incident

Customers are Unable to add new Email Sending Domains

Resolved after 30 minutes, affecting Management Interface, on November 6, 2026.

identified Nov 07, 2026, 12:03 AM UTC

We have identified the issue and are working to resolve the matter.

Started
Nov 06, 2026, 11:53 PM UTC
Resolved
Nov 07, 2026, 12:24 AM UTC
Duration
30m
Detected by Pingoru
Nov 06, 2026, 11:53 PM UTC

Affected components

Management Interface

Update timeline

  1. investigating Nov 06, 2026, 11:53 PM UTC

    We are currently investigating this issue.

  2. identified Nov 07, 2026, 12:03 AM UTC

    We have identified the issue and are working to resolve the matter.

  3. resolved Nov 07, 2026, 12:24 AM UTC

    This incident has been resolved.

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