Curve experienced a minor incident on October 16, 2025 affecting Transactions processing, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 16, 2025, 03:23 PM UTC
We are currently experiencing degraded transaction processing for payments made using customers’ PayPal accounts. Other payment methods are not affected. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.
- identified Oct 16, 2025, 03:39 PM UTC
PayPal’s API is currently experiencing issues. We’re in contact with their team, but some PayPal payments may still be declined. Other payment methods are unaffected. We’ll keep you updated as we learn more.
- identified Oct 16, 2025, 04:13 PM UTC
We’re continuing to work closely with our third-party provider, PayPal, to resolve the ongoing API issues. We’re sorry to say that some PayPal transactions may still be declined, but we’ll keep monitoring and share updates until the issue is fully resolved.
- monitoring Oct 16, 2025, 04:53 PM UTC
Transaction processing for PayPal payments is now back to normal. We’ll continue to monitor closely to ensure everything remains stable.
- resolved Oct 16, 2025, 05:54 PM UTC
PayPal transactions are now fully operational. The issue has been resolved, and we sincerely apologize for any inconvenience this may have caused.