Is Curve down?

We are currently experiencing reduced approval rates for transactions requiring 3D Secure (3DS) challenges due to an issue with a third-party provider. This may result in more transactions than usual being declined during authentication. Our team is actively monitoring the situation together with the provider and will provide updates as soon as more information becomes available.

Our vendor has identified the issue, and the fix is being implemented. The team is actively monitoring the situation together with the provider and will provide updates as soon as more information becomes available.

We have observed approval rates returning to normal levels. However, we have not yet received an official confirmation from our third-party provider. We will continue to closely monitor the situation and provide an update as soon as we receive further information.

Our third-party provider has confirmed that the incident affecting 3DS challenges has been resolved on their side. We are currently monitoring transaction flows to ensure stability on our end. We will provide a final update once we have confirmed everything is operating normally.

The issue affecting 3DS challenge approvals has been resolved. Our third-party provider has confirmed the fix, and after monitoring on our side, we can confirm that transaction flows are operating normally. Thank you for your patience.

We have identified a third-party service issue that may be affecting transaction processing and card addition to wallet. We are monitoring the situation closely and are in contact with the provider to ensure this is resolved. Updates will be shared here as soon as more information becomes available.

The third-party service provider has identified the issue and is actively working on a fix. We will provide updates as more information becomes available.

The issue has been mitigated and we are continuing to monitor the situation. We will provide a final update once fully resolved.

This incident is now resolved. We apologize for the inconvenience this may have caused and appreciate your patience while we worked with our provider to restore service.

We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.

We have identified that the service degradation is caused by elevated latency from Mastercard, which is leading to intermittent transaction declines. We’ll provide updates as soon as more information becomes available.

We are seeing improvements in both transaction declines and latency. We continue to monitor the situation closely.

The issue has been resolved, and we apologize for any inconvenience this may have caused.

We are currently investigating an issue affecting FX rates for BGN (Bulgarian Lev). This does not impact all customers, but some may experience incorrect or unavailable rates. Our team is actively working to identify the root cause and restore normal service.

We have identified the cause of the issue affecting FX rates for BGN (Bulgarian Lev). A fix is currently being implemented, and we are working to restore normal service as quickly as possible.

A fix has been implemented for the issue affecting BGN FX rates. We are continuing to monitor the situation to ensure that the issue is fully resolved.

This incident has been resolved.

We are currently experiencing an issue with our third-party service provider, and as a result, customers are unable to add their cards to a digital wallet at this time. The provider is working to resolve the issue as quickly as possible. Our team is actively monitoring the situation in coordination with the provider and will share updates as soon as more information becomes available. Thank you for your patience.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.