Curve experienced a major incident on August 13, 2026 affecting In-app Curve functionality, lasting 6h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2026, 05:25 PM UTC
We're currently investigating an issue affecting the onboarding process. Some users may experience errors while signing up or completing setup. We're actively looking into the root cause and will post updates as more information becomes available.
- identified Aug 13, 2026, 05:47 PM UTC
We've identified that the issue affecting onboarding is caused by a third-party service we depend on. The provider has been notified and is actively investigating the root cause. We don't have a fix in place yet, but we'll continue monitoring the situation closely and will post another update as soon as we have more information or the issue is resolved. We apologize for the inconvenience and appreciate your patience.
- identified Aug 13, 2026, 09:04 PM UTC
We're still waiting on the third-party provider to resolve the issue and will post here as soon as we have more information.
- monitoring Aug 13, 2026, 09:56 PM UTC
The third-party service has recovered, and onboarding should now be working normally. We'll continue monitoring closely to confirm full stability and will update this page if anything changes.
- resolved Aug 14, 2026, 12:21 AM UTC
We can confirm this issue is now fully resolved and onboarding is functioning normally. Thank you for your patience, and we're sorry for the disruption.