Curve incident

Issues processing transactions

Resolved after 1 hour 24 minutes, affecting Transactions processing and Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc), on July 15, 2026.

resolved Jul 15, 2026, 01:44 PM UTC

This incident is now resolved. Payment processing has been fully restored and is operating as expected. We apologize for any inconvenience this may have caused.

Started
Jul 15, 2026, 12:19 PM UTC
Resolved
Jul 15, 2026, 01:44 PM UTC
Duration
1h 24m
Detected by Pingoru
Jul 15, 2026, 12:19 PM UTC

Affected components

Transactions processingMobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc)

Update timeline

  1. investigating Jul 15, 2026, 12:19 PM UTC

    We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.

  2. identified Jul 15, 2026, 12:30 PM UTC

    The root cause has been identified and our team is actively working on a fix. Payment declines may continue until this is resolved. We'll update you shortly.

  3. monitoring Jul 15, 2026, 01:09 PM UTC

    A fix has been put in place and payment processing is now operating normally. We'll continue to monitor the situation closely to ensure everything remains stable. Thank you for your patience while we resolved this.

  4. resolved Jul 15, 2026, 01:44 PM UTC

    This incident is now resolved. Payment processing has been fully restored and is operating as expected. We apologize for any inconvenience this may have caused.

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