Currencycloud incident

Login Issues with MFA Authentication

Currencycloud is currently experiencing a minor incident affecting Paydirect.io / Direct, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 05:40 PM UTC
Resolved
Ongoing
Duration
● 2h 13m
Detected by Pingoru
Jun 03, 2026, 05:40 PM UTC

Affected components

Paydirect.io / Direct

Update timeline

  1. investigating Jun 03, 2026, 05:40 PM UTC

    We are currently investigating an issue that is causing some customers to experience errors during multi-factor authentication (MFA/2FA) when attempting to log in to our platform. Our technical teams are actively working to identify the root cause and implement a resolution as quickly as possible to restore normal service. We sincerely apologise for any disruption this may cause and appreciate your patience while we work to resolve the issue.