Cumulocity incident

Unexpected Issues During Scheduled Maintenance | emea.cumulocity.com

Notice Resolved View vendor source →

Cumulocity experienced a notice incident on May 11, 2026 affecting emea.cumulocity.com REST API and emea.cumulocity.com MQTT API, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 09:06 AM UTC
Resolved
May 11, 2026, 11:22 AM UTC
Duration
2h 15m
Detected by Pingoru
May 11, 2026, 09:06 AM UTC

Affected components

emea.cumulocity.com REST APIemea.cumulocity.com MQTT API

Update timeline

  1. monitoring May 11, 2026, 09:06 AM UTC

    Please be informed that during a scheduled maintenance window, we encountered an unforeseen issue related to core platform, which has caused temporary unavailability of the environment. We have already applied a fix and the platform is back online. We will continue closely monitoring to ensure stability. We sincerely apologize for the inconvenience caused and appreciate your patience.

  2. resolved May 11, 2026, 11:22 AM UTC

    This incident has been resolved.