Cumulocity incident
Unexpected Issues During Scheduled Maintenance | emea.cumulocity.com
Resolved after 2 hours 15 minutes, affecting emea.cumulocity.com REST API and emea.cumulocity.com MQTT API, on May 11, 2026.
Please be informed that during a scheduled maintenance window, we encountered an unforeseen issue related to core platform, which has caused temporary unavailability of the environment. We have already applied a fix and the platform is back online. We will continue closely monitoring to ensure stability. We sincerely apologize for the inconvenience caused and appreciate your patience.
Affected components
Update timeline
- monitoring May 11, 2026, 09:06 AM UTC
Please be informed that during a scheduled maintenance window, we encountered an unforeseen issue related to core platform, which has caused temporary unavailability of the environment. We have already applied a fix and the platform is back online. We will continue closely monitoring to ensure stability. We sincerely apologize for the inconvenience caused and appreciate your patience.
- resolved May 11, 2026, 11:22 AM UTC
This incident has been resolved.
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