Crypto.com incident

Monoova banking option unavailable for AUD deposits/withdraws

Resolved after 14 minutes, on September 24, 2026.

investigating Sep 24, 2026, 11:16 AM UTC

One of our AUD banking provider vendor "Monoova" is currently under going maintenance. During this period, users will not be able to use Monoova for AUD fiat deposit/withdraw. - Users can use our alternative AUD vendor "Assembly Payments" instead during this period. - For existing deposit/withdraw through Monoova, it will be resumed once the maintenance is complete.

Started
Sep 24, 2026, 11:16 AM UTC
Resolved
Sep 24, 2026, 11:31 AM UTC
Duration
14m
Detected by Pingoru
Sep 24, 2026, 11:16 AM UTC

Update timeline

  1. investigating Sep 24, 2026, 11:16 AM UTC

    One of our AUD banking provider vendor "Monoova" is currently under going maintenance. During this period, users will not be able to use Monoova for AUD fiat deposit/withdraw. - Users can use our alternative AUD vendor "Assembly Payments" instead during this period. - For existing deposit/withdraw through Monoova, it will be resumed once the maintenance is complete.

  2. resolved Sep 24, 2026, 11:31 AM UTC

    This incident has been resolved.

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