There were 14 Crypto.com outages since February 19, 2026 totaling 678h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are working hard now to fix this issue. You can still use the Crypto.com Main App in the meantime.
This incident has been resolved.
We are currently investigating an issue that some stocks may not display market data in the mobile app
A fix has been implemented and any data missing from earlier market hours will be added.
This incident has been resolved.
Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed. Deposits: Please pause any planned deposits via OpenPayd until further notice. Withdrawals: Expect processing delays until service is fully restored. Recommended Action: We advise using Banking Circle, our backup EUR vendor, for all transactions during this period.
This incident has been resolved.
We are temporarily suspending Litecoin (LTC) deposits on Crypto.com App and Exchange while we monitor a developing situation on the Litecoin network. This is a precautionary measure to protect our users. We are actively monitoring the situation and will restore deposit functionality as soon as it is safe to do so. We apologize for any inconvenience and will provide further updates here.
This incident has been resolved and LTC deposit features have been reestablished.
We are currently working with our email provider to resolve this issue involving delayed emails to Crypto.com users.
This incident has been resolved.
We have identified the root cause of this issue and are working to resolve the balance display so it shows the correct balance in USA stocks accounts
This incident has been resolved.
We are currently observing delays affecting the Interac network for the vendor Payper. As a result, you may notice an increase in pending transactions. We are actively monitoring the situation and will provide updates as soon as there are any changes.
This incident has been resolved.
We are aware of users experiencing connection issues with the Crypto.com Main App and Exchange login page. Our team is working on urgently resolving this. Thank you for your patience.
This incident has beer resolved.
We're currently experiencing some issues with our USD fiat wallet provider Greendot. Users may see some delays or error when trying to set up USD cash account, deposit, withdrawal may be temporarily unavailable during this period
This incident has been resolved.
Please note the Cash Earn feature is temporarily unavailable due to issues on our vendor Greendot. We will let you know once the service resumes.
Issues on Greendot side have been resolved and the Cash Earn feature is back to normal.
The incident has been resolved.
PayPal is currently unavailable as a payment method for US customers. Please choose an alternative payment option. We apologize for any inconvenience this may cause.
This incident has been resolved.
Please note FLR staking for all entities have been suspended due to validator issue. This also impacts Staking Basket and IRA Staking.
Issue has been resolved and FLR staking has been resumed.
We are aware some users are unable to verify with their passkeys, we are currently working this at the highest priority. In the meantime please use other MFA method to authenticate.
This incident has been resolved.
We are currently experiencing an issue with 1099-DA forms downloading as expected from our Tax site https://crypto.com/1099form/download. Services will resume once these issues are resolved.
This incident has been resolved.
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