Crypto.com Outage History

Started Nov 02, 2026, 11:01 PM UTC· resolved Nov 03, 2026, 01:19 AM UTC

1. investigating Nov 02, 2026, 11:01 PM UTC

   We are currently experiencing a disruption affecting predictions trading for customers, including strike options. We are actively working to resolve this as quickly as possible.

2. investigating Nov 02, 2026, 11:22 PM UTC

   We are continuing to investigate this issue.

3. resolved Nov 03, 2026, 01:19 AM UTC

   This incident has been resolved.

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Started Nov 02, 2026, 02:33 PM UTC· resolved Nov 02, 2026, 02:46 PM UTC

1. monitoring Nov 02, 2026, 02:33 PM UTC

   Deposits / Withdraws of DBG token have been paused temporarily, we will update again once we have more information.

2. resolved Nov 02, 2026, 02:46 PM UTC

   This incident has been resolved.

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Started Oct 29, 2026, 10:30 AM UTC· resolved Nov 02, 2026, 07:28 AM UTC

1. investigating Oct 29, 2026, 10:30 AM UTC

   We are currently experiencing a disruption affecting PayPal transactions for EEA customers due to an issue with our third-party payment partner. While we are actively working with the vendor to resolve this, please consider using alternative payment methods in the meantime.

2. resolved Nov 02, 2026, 07:28 AM UTC

   This incident has been resolved.

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Started Oct 29, 2026, 07:56 AM UTC· resolved Oct 30, 2026, 07:31 AM UTC

1. identified Oct 29, 2026, 07:56 AM UTC

   OSMO staking and rewards are temporarily paused due to validator maintenance. Services will resume upon completion.

2. resolved Oct 30, 2026, 07:31 AM UTC

   This incident has been resolved.

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Started Oct 21, 2026, 04:14 PM UTC· resolved Oct 21, 2026, 04:52 PM UTC

1. identified Oct 21, 2026, 04:14 PM UTC

   We have identified an issue causing errors for users attempting to withdraw crypto using a passkey. As a temporary workaround, users with 2FA enabled can disable their passkey to complete the withdrawal. Alternatively, retrying the transaction multiple times may eventually succeed. We apologize for the inconvenience and are working on a fix.

2. monitoring Oct 21, 2026, 04:32 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Oct 21, 2026, 04:52 PM UTC

   This incident has been resolved.

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Started Oct 20, 2026, 09:59 AM UTC· resolved Oct 22, 2026, 11:06 AM UTC

1. monitoring Oct 20, 2026, 09:59 AM UTC

   TIA staking and rewards are temporarily paused due to validator maintenance. Services will resume upon completion.

2. resolved Oct 22, 2026, 11:06 AM UTC

   This incident has been resolved.

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Started Oct 19, 2026, 11:03 AM UTC· resolved Oct 22, 2026, 08:41 AM UTC

1. investigating Oct 19, 2026, 11:03 AM UTC

   We are currently investigating an issue causing delays with AED cash withdrawals via Standard Chartered Bank. We apologize for the inconvenience and are working to resolve this as quickly as possible

2. identified Oct 19, 2026, 11:03 AM UTC

   The issue has been identified and a fix is being implemented.

3. resolved Oct 22, 2026, 08:41 AM UTC

   This incident has been resolved.

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Started Oct 15, 2026, 08:50 AM UTC· resolved Oct 15, 2026, 09:00 AM UTC

1. investigating Oct 15, 2026, 08:50 AM UTC

   The Crypto.com Web App (web.crypto.com) is currently unavailable. We're investigating and working to restore access as quickly as possible.

2. resolved Oct 15, 2026, 09:00 AM UTC

   This incident has been resolved.

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Started Oct 06, 2026, 09:48 AM UTC· resolved Oct 06, 2026, 10:52 AM UTC

1. investigating Oct 06, 2026, 09:48 AM UTC

   We are aware of a display issue where the Main Crypto.com Wallet is not including the balance from the Crypto.com Exchange. Our team is actively working on a fix. Please rest assured that your Exchange funds are safe.

2. resolved Oct 06, 2026, 10:52 AM UTC

   This incident has been resolved.

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Started Oct 04, 2026, 05:28 PM UTC· resolved Oct 04, 2026, 08:16 PM UTC

1. investigating Oct 04, 2026, 05:28 PM UTC

   We are aware that some users are currently unable to log in to the Crypto.com App on the latest Android version. Our team is actively investigating the issue. In the meantime, please use your device's browser to log in at web.crypto.com as a temporary workaround. We apologize for any inconvenience caused.

2. investigating Oct 04, 2026, 05:28 PM UTC

   We are continuing to investigate this issue.

3. resolved Oct 04, 2026, 08:16 PM UTC

   This incident has been resolved.

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Started Oct 01, 2026, 04:20 PM UTC· resolved Oct 01, 2026, 05:03 PM UTC

1. investigating Oct 01, 2026, 04:20 PM UTC

   We are currently experiencing issues with backend services which affects user's unable to place prediction orders. We are working on this now, sorry for any inconveniences caused

2. resolved Oct 01, 2026, 05:03 PM UTC

   This incident has been resolved.

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Started Oct 01, 2026, 09:02 AM UTC· resolved Oct 09, 2026, 07:47 AM UTC

1. identified Oct 01, 2026, 09:02 AM UTC

   We are aware of issues with users unable to complete their Daily Check in missions within the Crypto.com Main app. Please be assured you will not lose the current streak status. We are working on a fix with the next app version update.

2. monitoring Oct 08, 2026, 09:14 AM UTC

   The issue is now resolved. The button to click and check-in missions is now back. You will need to click on this again today to maintain your existing check-in streak. Thanks

3. resolved Oct 09, 2026, 07:47 AM UTC

   This incident has been resolved.

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Started Sep 30, 2026, 04:14 PM UTC· resolved Oct 01, 2026, 07:03 AM UTC

1. investigating Sep 30, 2026, 04:14 PM UTC

   We are aware that some users are currently unable to log in to the Crypto.com App on the latest Android version. Our team is actively investigating the issue. In the meantime, please use your device's browser to log in at web.crypto.com as a temporary workaround. We apologize for any inconvenience caused.

2. resolved Oct 01, 2026, 07:03 AM UTC

   This incident has been resolved.

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Started Sep 24, 2026, 11:16 AM UTC· resolved Sep 24, 2026, 11:31 AM UTC

1. investigating Sep 24, 2026, 11:16 AM UTC

   One of our AUD banking provider vendor "Monoova" is currently under going maintenance. During this period, users will not be able to use Monoova for AUD fiat deposit/withdraw. - Users can use our alternative AUD vendor "Assembly Payments" instead during this period. - For existing deposit/withdraw through Monoova, it will be resumed once the maintenance is complete.

2. resolved Sep 24, 2026, 11:31 AM UTC

   This incident has been resolved.

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Started Sep 23, 2026, 10:43 AM UTC· resolved Sep 23, 2026, 11:55 AM UTC

1. investigating Sep 23, 2026, 10:43 AM UTC

   We are aware of an issue where Crypto.com Card 3DS SMS verification codes are not being delivered. We are working closely with our vendor to resolve this as a top priority.

2. resolved Sep 23, 2026, 11:55 AM UTC

   This incident has been resolved.

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Started Sep 21, 2026, 02:51 AM UTC· resolved Oct 05, 2026, 06:23 AM UTC

1. monitoring Sep 21, 2026, 02:51 AM UTC

   Staking and unstaking requests for EGLD are temporarily unavailable due to an ongoing MultiversX network disruption. Please note that EGLD staking rewards distribution may be impacted during this time. Existing staked positions remain unaffected. We apologize for any inconvenience this may cause and will provide updates as they become available.

2. resolved Oct 05, 2026, 06:23 AM UTC

   The disruption has been resolved.

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Started Sep 10, 2026, 12:20 PM UTC· resolved Sep 10, 2026, 01:11 PM UTC

1. investigating Sep 10, 2026, 12:20 PM UTC

   We are currently investigating an issue affecting USD ACH Instant Deposits. Customers may experience delays in their instant deposit being credited to their Crypto.com account. This may affect: - USD Fiat Wallet ACH Instant Deposit - USD funding via ACH Instant Deposit for Up/Down, Sports Predictions, and Equities positions Please be assured: - No funds will be lost — if an ACH Instant Deposit attempt is delayed, the corresponding amount will be credited to your account once the issue is resolved. - All other payment methods (card, crypto deposits, wire transfer) and withdrawals are functioning normally. Our team is working urgently to resolve this and is coordinating with our payment partner. Thank you for your patience, and we apologise for any inconvenience caused.

2. resolved Sep 10, 2026, 01:11 PM UTC

   This incident has been resolved.

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Started Sep 07, 2026, 09:52 PM UTC· resolved Sep 09, 2026, 04:25 AM UTC

1. investigating Sep 07, 2026, 09:52 PM UTC

   Staking requests for BARA, LION, MTD, and CORGIAI are temporarily unavailable. Staking and unstaking requests for VVS are also temporarily unavailable. Reward distributions for all affected tokens are temporarily paused due to an ongoing Cronos network disruption. Existing staked positions remain unaffected. We apologize for any inconvenience this may cause and will provide updates as they become available.

2. resolved Sep 09, 2026, 04:25 AM UTC

   This incident has been resolved.

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Started Sep 07, 2026, 06:15 AM UTC· resolved Oct 16, 2026, 06:02 AM UTC

1. investigating Sep 07, 2026, 06:15 AM UTC

   Deposits of JUNO have been paused due to ongoing security concern.

2. investigating Sep 11, 2026, 04:42 AM UTC

   We are continuing to investigate this issue.

3. investigating Sep 15, 2026, 07:12 AM UTC

   We are continuing to investigate this issue.

4. investigating Sep 18, 2026, 06:47 AM UTC

   We are continuing to investigate this issue.

5. investigating Sep 18, 2026, 06:51 AM UTC

   We are continuing to investigate this issue.

6. investigating Oct 15, 2026, 04:39 AM UTC

   We are continuing to investigate this issue.

7. resolved Oct 16, 2026, 06:02 AM UTC

   This incident has been resolved.

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Started Aug 27, 2026, 12:03 AM UTC· resolved Aug 27, 2026, 12:11 AM UTC

1. investigating Aug 27, 2026, 12:03 AM UTC

   We are currently experiencing an issue with our equities service provider that is affecting cash transfers. Users may experience errors or be unable to complete cash transfers in or out at this time. Our service provider is actively investigating the issue, and we are monitoring the situation closely. We appreciate your patience and will provide further updates as they become available.

2. resolved Aug 27, 2026, 12:11 AM UTC

   This incident has been resolved.

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Started Aug 26, 2026, 06:55 AM UTC· resolved Oct 05, 2026, 06:46 AM UTC

1. investigating Aug 26, 2026, 06:55 AM UTC

   New TON staking requests are temporarily unavailable. Existing staked positions are unaffected and continue to earn rewards. Unstaking remains available but may take longer than usual to process. We apologise for any inconvenience this may cause.

2. resolved Oct 05, 2026, 06:46 AM UTC

   This incident has been resolved.

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Started Aug 13, 2026, 07:22 AM UTC· resolved Aug 26, 2026, 09:52 AM UTC

1. investigating Aug 13, 2026, 07:22 AM UTC

   EGLD staking operations and reward distributions are temporarily paused for scheduled validator maintenance, with full service resuming automatically upon completion

2. resolved Aug 26, 2026, 09:52 AM UTC

   EGLD staking operations and reward distributions are resumed

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Started Aug 10, 2026, 09:09 AM UTC· resolved Aug 13, 2026, 07:01 AM UTC

1. investigating Aug 10, 2026, 09:09 AM UTC

   Deposits and Withdrawals of RAVEN have been paused due to ongoing security concern

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Started Aug 10, 2026, 04:23 AM UTC· resolved Aug 13, 2026, 07:01 AM UTC

1. investigating Aug 10, 2026, 04:23 AM UTC

   Deposits and Withdrawals of ORAI have been paused due to ongoing security concern

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Started Aug 02, 2026, 04:49 AM UTC· resolved Aug 02, 2026, 08:03 AM UTC

1. investigating Aug 02, 2026, 04:49 AM UTC

   We are currently experiencing processing delays with deposits and withdrawals across all networks. Please be assured that your funds and transactions are completely safe. Our team is actively investigating the issue and working to restore normal operations as quickly as possible. We will provide further updates as soon as we have more information.

2. identified Aug 02, 2026, 05:23 AM UTC

   One of our third-party network providers is currently undergoing system maintenance. As a result, deposits and withdrawals are temporarily taking longer than usual. All user funds remain completely safe. Next update: In 30 minutes.

3. identified Aug 02, 2026, 05:55 AM UTC

   Our partner provider is actively working through their scheduled system update. Our technical team is monitoring the situation closely so we can reopen services as soon as they finish. Next update: In 30 minutes

4. monitoring Aug 02, 2026, 07:24 AM UTC

   A fix has been implemented and we are monitoring the results.

5. resolved Aug 02, 2026, 08:03 AM UTC

   Crypto deposit & withdrawal services are resumed

Read the full incident report →