Crusoe incident
Degraded Network Connectivity in us-east-1-a region
Crusoe experienced a notice incident on July 9, 2026 affecting Datacenter Networking, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 09, 2026, 02:45 PM UTC
We are currently investigating reports of degraded network connectivity in our us-east-1-a region. Some customers may be experiencing connection timeouts, SSL handshake failures, or degraded network performance for workloads hosted in this region. Our engineers are actively working to mitigate the issue as soon as possible. We will provide further updates as more information becomes available.
- investigating Jul 09, 2026, 03:10 PM UTC
We have implemented a fix for the network connectivity issues affecting us-east-1-a. We are seeing improvements across impacted services and are actively monitoring the environment to confirm full recovery. We will provide a further update once we have verified complete resolution. We apologize for any disruption this has caused.
- monitoring Jul 09, 2026, 03:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 04:58 PM UTC
This incident has been resolved. Network connectivity in our us-east-1-a region has been fully restored. We sincerely apologize for any disruption this may have caused and thank you for your patience.