Crusoe Outage History

We are currently investigating an issue specifically affecting Persistent Volume (PVC) creation for Crusoe Managed Kubernetes (CMK) customers. While this interruption prevents the provisioning of new block storage volumes, it is strictly limited to block storage and does not impact Shared Disks or other services. Existing volumes and active workloads remain fully operational and unaffected. Our engineering team has identified the root cause and is restoring the service. We expect to provide a final update once provisioning functionality is fully restored.

We are investigating an issue in our eu-iceland1 region that may be impacting the ability to manage resources. Our engineering team is actively working to identify the scope and cause. We will provide another update as more information becomes available.

We are aware of an issue with an upstream dependency that may impact the ability to add new nodes to existing node pools. Existing clusters and running workloads are not affected. We are actively monitoring the situation and will provide updates as it progresses. If you are experiencing issues, please contact Crusoe Support.

We are investigating an issue affecting Kubernetes CMK control plane operations. Customers may experience elevated latency or timeouts when retrieving cluster credentials via the CLI or console, and may be unable to create new clusters. Existing cluster workloads are not affected. We will provide a further update as our investigation continues.

We are investigating an issue in our US-Southcentral region that may be impacting the ability to manage cluster resources via the API. Our engineering team is actively working to identify the scope and cause. We will provide another update as more information becomes available.

We are pleased to report that this incident is now resolved. We have confirmed that control plane functionality for all impacted clusters in the us-southcentral region has been fully restored. The issue was caused by network congestion on a small number of underlying physical hosts. This has been remediated by isolating the source of the traffic. We will be conducting a full post-mortem to prevent a recurrence and apologize for any disruption this incident caused.

We are currently investigating an issue impacting our Shared Disks in the eu-iceland1-a region. We are actively working with our storage vendor to resolve this issue. We will provide another update as soon as we have more information.

We are continuing to investigate this issue.

We are currently investigating an issue impacting our Shared Disks in the eu-iceland1-a region. Customers may not be able to create, read, update, and delete operations. VM operations may also be impacted. We are working with our Storage vendor on a resolution currently.

We are currently investigating an issue affecting control plane operations for shared storage in the eu-iceland1-a region. Existing shared volumes and running VMs are not affected, but creation and deletion of shared volumes may be impacted. We are actively working with our storage vendor to resolve this issue. We will provide another as soon as we have more information.

We are currently investigating reports of failures when creating Custom Images in our EU-Iceland (eu-iceland1-a) region. Users may receive "Internal Server Errors" or experience operation timeouts when attempting to create Custom Images from existing disks. If you experience any other issues, please reach out to [email protected].