Crusoe incident

Storage accessibility issues in eu-norway1

Critical Resolved View vendor source →

Crusoe experienced a critical incident on September 29, 2026 affecting Shared Disks, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 08:38 PM UTC
Resolved
Sep 30, 2026, 12:32 AM UTC
Duration
3h 53m
Detected by Pingoru
Sep 29, 2026, 08:38 PM UTC

Affected components

Shared Disks

Update timeline

  1. investigating Sep 29, 2026, 08:38 PM UTC

    We are currently investigating storage accessibility issues when using Shared Storage and Object Storage in eu-norway1. We are working with our storage vendor to resolve the issue as soon as possible and will keep you posted on further developments.

  2. identified Sep 29, 2026, 09:18 PM UTC

    We are seeing early signs of recovery for Shared Storage, Object Storage and Crusoe Container Registry in eu-norway1. We are still working closely with our storage vendor to fully restore service and will share another update as progress continues.

  3. monitoring Sep 29, 2026, 11:43 PM UTC

    Shared Storage, Object Storage and Crusoe Container Registry in eu-norway1 are available again. We have put a fix in place with our storage vendor and are monitoring the results. We will share another update once we confirm the service is stable.

  4. resolved Sep 30, 2026, 12:32 AM UTC

    This incident has been resolved.