Crusoe incident

Managed Inference Services Inaccessible - Foundry and BYOM

Major Resolved View vendor source →

Crusoe experienced a major incident on May 10, 2026, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 02:41 PM UTC
Resolved
May 10, 2026, 06:19 PM UTC
Duration
3h 38m
Detected by Pingoru
May 10, 2026, 02:41 PM UTC

Update timeline

  1. investigating May 10, 2026, 02:41 PM UTC

    We are investigating an issue affecting access to Crusoe Managed Inference, including Intelligence Foundry and Bring Your Own Model (BYOM). Customers may be unable to reach inference endpoints or send requests to the service. Engineering is actively working on recovery. We will provide an update when more information is available.

  2. resolved May 10, 2026, 06:19 PM UTC

    Service has been fully restored. We have identified the root cause and are taking steps to prevent recurrence.