Crunchtime experienced a major incident on November 5, 2025, lasting 22h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 05, 2025, 04:56 PM UTC
We are currently experiencing an issue with Net-Chef services. Select customers may experience outage on the Net-Chef platform. Our technical teams are actively investigating, we will provide an update within the hour.
- investigating Nov 05, 2025, 06:01 PM UTC
Our technical teams are actively investigating the issue. We will continue to provide updates within the hour.
- investigating Nov 05, 2025, 07:58 PM UTC
Our technical teams are continuing to investigate this issue. We will reach out with further updates as soon as they are available.
- monitoring Nov 05, 2025, 10:07 PM UTC
A fix has been implemented and we are seeing Net-Chef sites remain stable. Our teams are actively monitoring to ensure sites continue to remain stable.
- resolved Nov 06, 2025, 03:21 PM UTC
The issue has been resolved.