Crunchtime incident

Scheduled Events are not running from Enterprise Manager

Major Resolved View vendor source →

Crunchtime experienced a major incident on September 22, 2026, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 02:04 PM UTC
Resolved
Sep 22, 2026, 04:50 PM UTC
Duration
2h 45m
Detected by Pingoru
Sep 22, 2026, 02:04 PM UTC

Update timeline

  1. investigating Sep 22, 2026, 02:04 PM UTC

    We are currently experiencing an issue with Scheduled Exports not running from Enterprise Manager for some customers. Our technical teams are actively investigating the issue. We will provide an update within the next hour.

  2. identified Sep 22, 2026, 02:39 PM UTC

    The cause of the issue has been identified and our technical teams are working to implement a fix for the impacted customers. We will provide another update within the next hour.

  3. monitoring Sep 22, 2026, 03:35 PM UTC

    A fix for this issue has been deployed to the impacted customer and our teams are currently monitoring stability.

  4. resolved Sep 22, 2026, 04:50 PM UTC

    The issue has been resolved. All scheduled export services from Enterprise Manager are fully functional.