Crunchtime incident
Enterprise Manager, Net-Chef, and Teamworx Login Errors
Crunchtime experienced a notice incident on January 28, 2026, lasting 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 28, 2026, 11:03 AM UTC
We are currently experiencing issues logging in to our Net-Chef, Enterprise Manager, and Teamworx services using SSO. Customers can still log into our system without using SSO. Our technical teams are actively investigating the issue
- investigating Jan 28, 2026, 11:25 AM UTC
Our teams are actively investigating an SSO login issue within Enterprise Manager, Net-Chef, and Teamworx. Sites are still up and accessible without SSO. We will have another update shortly.
- monitoring Jan 28, 2026, 11:55 AM UTC
Our team has made some corrections, and SSO access to the sites should be available. We will continue to monitor the situation and provide an update once we can confirm the issue is resolved.
- resolved Jan 28, 2026, 11:58 AM UTC
After additional monitoring, our teams have confirmed that this issue has been resolved.