Crunchtime incident

Possible delay in Hosted CDP file processing

Notice Resolved View vendor source →

Crunchtime experienced a notice incident on March 5, 2026, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 01:15 AM UTC
Resolved
Mar 05, 2026, 01:49 AM UTC
Duration
34m
Detected by Pingoru
Mar 05, 2026, 01:15 AM UTC

Update timeline

  1. investigating Mar 05, 2026, 01:15 AM UTC

    We will be rebooting the server for the Hosted CDP beginning at 8:20 pm EST as a maintenance precaution. This may cause a 15-20 minute delay in Hosted CDP file processing but uploading files will not be affected. The reboot will only affect customers who use our Hosted CDP funtionality and there will be no impact on the Enterprise Manager or Net-Chef applications. We apologize for any inconvenience that this may cause.

  2. resolved Mar 05, 2026, 01:49 AM UTC

    The Hosted CDP server reboot is complete and file processing is running as expected. We apologize again for any inconvenience this reboot may have caused.