Crunchtime incident

Possible delay in Hosted CDP file processing

Minor Resolved View vendor source →

Crunchtime experienced a minor incident on March 5, 2026, lasting 7h 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 02:46 PM UTC
Resolved
Mar 05, 2026, 10:07 PM UTC
Duration
7h 20m
Detected by Pingoru
Mar 05, 2026, 02:46 PM UTC

Update timeline

  1. investigating Mar 05, 2026, 02:46 PM UTC

    We are currently experiencing an issue with Hosted CDP services. Clients can expect to see a delay in file processing . Our technical teams are actively investigating, we will provide an update within the hour.

  2. investigating Mar 05, 2026, 03:41 PM UTC

    Our technical teams are actively investigating the issue. We will continue to provide updates hourly.

  3. identified Mar 05, 2026, 05:04 PM UTC

    The cause of the issue has been identified and our technical teams are working to implement a fix. We will continue to provide updates hourly.

  4. identified Mar 05, 2026, 06:22 PM UTC

    A fix has been implemented and our teams are monitoring.

  5. resolved Mar 05, 2026, 10:07 PM UTC

    The Issue has been resolved.