Crunch.io incident

Search might be impacted due to issues with search cluster.

Resolved after 4 days 20 hours, on June 12, 2021.

monitoring Jun 14, 2021, 09:39 PM UTC

A fix has been implemented and we are monitoring the results.

Update timeline

investigating Jun 12, 2021, 06:11 PM UTC

We are currently investigating an issue impacting search within the application. We will provide updates as we learn more.
identified Jun 12, 2021, 09:18 PM UTC

The issue has been identified and a fix is being implemented.
identified Jun 13, 2021, 01:21 AM UTC

We are continuing to work on a fix for this issue.
identified Jun 13, 2021, 09:56 PM UTC

Our team is currently working to restore the normal performance levels of the search service. We apologize for any inconvenience.
identified Jun 14, 2021, 04:38 PM UTC

Part of the datasets are being resolved. We are continuing to work to restore the normal performance levels.
monitoring Jun 14, 2021, 09:39 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 17, 2021, 02:42 PM UTC

This incident has been resolved.

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