Crunch.io incident

Performance issue with dataset loading and task processing

Minor Resolved View vendor source →

Crunch.io experienced a minor incident on July 27, 2026 affecting Crunch.io Web Application and API and Dataset Streaming and 1 more component, lasting 5h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 06:28 PM UTC
Resolved
Jul 27, 2026, 11:35 PM UTC
Duration
5h 6m
Detected by Pingoru
Jul 27, 2026, 06:28 PM UTC

Affected components

Crunch.io Web Application and APIDataset StreamingIndividual Dataset Access

Update timeline

  1. investigating Jul 27, 2026, 06:28 PM UTC

    Crunch is investigating reports that datasets are not loading for some users and data processing is degraded

  2. investigating Jul 27, 2026, 06:28 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 27, 2026, 08:18 PM UTC

    A fix has been implemented and we are monitoring the system

  4. resolved Jul 27, 2026, 11:35 PM UTC

    This incident has been resolved.