Resolved after 6 days 4 hours, affecting Crunch.io Web Application and API, on May 22, 2025.
We implemented a fix and the system is back online. We expect degraded performance as the system is catching up. We'll be monitoring for the next few hours.
Affected components
Update timeline
- investigating May 22, 2025, 03:09 PM UTC
We have received reports of the Crunch application being unreachable and are investigating
- identified May 22, 2025, 05:24 PM UTC
We are working on and implementing a solution.
- identified May 22, 2025, 05:38 PM UTC
Crunch is unavailable due to a routine database optimization that is temporarily affecting access to the data. Our team is working to resolve this and restore full functionality as quickly as possible.
- monitoring May 22, 2025, 07:12 PM UTC
We implemented a fix and the system is back online. We expect degraded performance as the system is catching up. We'll be monitoring for the next few hours.
- resolved May 28, 2025, 08:00 PM UTC
All systems operational.
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