Crossbeam Outage History

Crossbeam is up right now

Crossbeam had 9 outages in the last 2 years totaling 109h 59m of downtime — averaging 0.4 incidents per month.

There were 9 Crossbeam outages since November 12, 2024 totaling 109h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.crossbeam.com

Major October 30, 2025

Crossbeam for Sales Degradation

Detected by Pingoru
Oct 30, 2025, 02:04 PM UTC
Resolved
Nov 03, 2025, 03:36 PM UTC
Duration
4d 1h
Affected: Web App (app.crossbeam.com)API (api.crossbeam.com)Background ProcessingCrossbeam for Sales (web)Crossbeam for Sales (API)
Timeline · 8 updates
  1. investigating Oct 30, 2025, 02:04 PM UTC

    We are currently investigating instability in our Crossbeam for Sales application and CRM widgets.

  2. investigating Oct 30, 2025, 05:13 PM UTC

    We continue to investigate and will provide an update as soon as possible.

  3. identified Oct 30, 2025, 08:17 PM UTC

    The issue has been identified and a fix is being applied.

  4. monitoring Oct 30, 2025, 09:03 PM UTC

    A fix has been implemented, and we are monitoring the results. We recommend users clear their browser cache in order to obtain the latest version of our web application.

  5. investigating Oct 31, 2025, 04:03 PM UTC

    We're currently investigating an issue causing some pages on the Crossbeam application to temporarily inaccessible

  6. identified Oct 31, 2025, 05:24 PM UTC

    The general system issue has been resolved and we are working on a fix for the degraded performance of some services.

  7. monitoring Oct 31, 2025, 06:42 PM UTC

    A fix has been implemented and we are continuing to monitor.

  8. resolved Nov 03, 2025, 03:36 PM UTC

    This incident has been resolved. If you continue to see problems with the Salesforce widget please clear your browser cache and refresh your page.

Read the full incident report →

Critical August 13, 2025

Crossbeam for Sales Outage

Detected by Pingoru
Aug 13, 2025, 03:36 PM UTC
Resolved
Aug 13, 2025, 03:56 PM UTC
Duration
19m
Affected: Crossbeam for Sales (web)Crossbeam for Sales (API)
Timeline · 3 updates
  1. investigating Aug 13, 2025, 03:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 13, 2025, 03:50 PM UTC

    Service is operational again. Still monitoring.

  3. resolved Aug 13, 2025, 03:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 11, 2025

Crossbeam is back up and running

Detected by Pingoru
Aug 11, 2025, 01:34 PM UTC
Resolved
Aug 11, 2025, 03:10 PM UTC
Duration
1h 36m
Affected: Web App (app.crossbeam.com)API (api.crossbeam.com)Crossbeam for Sales (web)Crossbeam for Sales (API)
Timeline · 4 updates
  1. investigating Aug 11, 2025, 01:34 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 11, 2025, 01:44 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 11, 2025, 02:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 11, 2025, 03:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 22, 2025

Performance issue

Detected by Pingoru
Jul 22, 2025, 03:57 PM UTC
Resolved
Jul 22, 2025, 05:12 PM UTC
Duration
1h 15m
Affected: Web App (app.crossbeam.com)API (api.crossbeam.com)Background ProcessingCrossbeam for Sales (web)Crossbeam for Sales (API)
Timeline · 4 updates
  1. investigating Jul 22, 2025, 03:57 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 22, 2025, 04:06 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 22, 2025, 04:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2025, 05:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 23, 2025

sales.crossbeam.com is down

Detected by Pingoru
May 23, 2025, 08:59 AM UTC
Resolved
May 23, 2025, 10:04 AM UTC
Duration
1h 5m
Affected: Crossbeam for Sales (web)Crossbeam for Sales (API)
Timeline · 5 updates
  1. investigating May 23, 2025, 08:59 AM UTC

    We are currently investigating this issue.

  2. identified May 23, 2025, 09:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 23, 2025, 09:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 23, 2025, 09:59 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 23, 2025, 10:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 13, 2025

Crossbeam For Sales Outage

Detected by Pingoru
May 13, 2025, 05:39 PM UTC
Resolved
May 13, 2025, 08:58 PM UTC
Duration
3h 18m
Affected: Crossbeam for Sales (web)Crossbeam for Sales (API)
Timeline · 3 updates
  1. investigating May 13, 2025, 05:39 PM UTC

    We are currently investigating this issue.

  2. monitoring May 13, 2025, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 13, 2025, 08:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 23, 2025

Active users not able to access their organization.

Detected by Pingoru
Apr 23, 2025, 10:23 PM UTC
Resolved
Apr 24, 2025, 01:36 AM UTC
Duration
3h 12m
Affected: Web App (app.crossbeam.com)
Timeline · 4 updates
  1. investigating Apr 23, 2025, 10:23 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 23, 2025, 11:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 23, 2025, 11:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2025, 01:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 7, 2025

Crossbeam for sales is not working as expected

Detected by Pingoru
Feb 07, 2025, 03:18 PM UTC
Resolved
Feb 07, 2025, 03:57 PM UTC
Duration
38m
Affected: Crossbeam for Sales (web)
Timeline · 3 updates
  1. investigating Feb 07, 2025, 03:18 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 07, 2025, 03:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 07, 2025, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 12, 2024

app.crossbeam.com unreachable

Detected by Pingoru
Nov 12, 2024, 04:52 PM UTC
Resolved
Nov 12, 2024, 05:53 PM UTC
Duration
1h
Affected: Web App (app.crossbeam.com)
Timeline · 4 updates
  1. investigating Nov 12, 2024, 04:52 PM UTC

    We are currently experiencing an incident impacting our platform. We are actively investigating.

  2. investigating Nov 12, 2024, 05:02 PM UTC

    We are continuing to investigate the issue.

  3. monitoring Nov 12, 2024, 05:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 12, 2024, 05:53 PM UTC

    This incident has been resolved.

Read the full incident report →