Crossbeam incident

sales.crossbeam.com is down

Critical Resolved View vendor source →

Crossbeam experienced a critical incident on May 23, 2025 affecting Crossbeam for Sales (web) and Crossbeam for Sales (API), lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2025, 08:59 AM UTC
Resolved
May 23, 2025, 10:04 AM UTC
Duration
1h 5m
Detected by Pingoru
May 23, 2025, 08:59 AM UTC

Affected components

Crossbeam for Sales (web)Crossbeam for Sales (API)

Update timeline

  1. investigating May 23, 2025, 08:59 AM UTC

    We are currently investigating this issue.

  2. identified May 23, 2025, 09:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 23, 2025, 09:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 23, 2025, 09:59 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 23, 2025, 10:04 AM UTC

    This incident has been resolved.