Crossbeam incident

Performance issue

Major Resolved View vendor source →

Crossbeam experienced a major incident on July 22, 2025 affecting Web App (app.crossbeam.com) and API (api.crossbeam.com) and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 03:57 PM UTC
Resolved
Jul 22, 2025, 05:12 PM UTC
Duration
1h 15m
Detected by Pingoru
Jul 22, 2025, 03:57 PM UTC

Affected components

Web App (app.crossbeam.com)API (api.crossbeam.com)Background ProcessingCrossbeam for Sales (web)Crossbeam for Sales (API)

Update timeline

  1. investigating Jul 22, 2025, 03:57 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 22, 2025, 04:06 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 22, 2025, 04:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2025, 05:12 PM UTC

    This incident has been resolved.