Crossbeam incident

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Major Resolved View vendor source →

Crossbeam experienced a major incident on August 11, 2025 affecting Web App (app.crossbeam.com) and API (api.crossbeam.com) and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 01:34 PM UTC
Resolved
Aug 11, 2025, 03:10 PM UTC
Duration
1h 36m
Detected by Pingoru
Aug 11, 2025, 01:34 PM UTC

Affected components

Web App (app.crossbeam.com)API (api.crossbeam.com)Crossbeam for Sales (web)Crossbeam for Sales (API)

Update timeline

  1. investigating Aug 11, 2025, 01:34 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 11, 2025, 01:44 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 11, 2025, 02:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 11, 2025, 03:10 PM UTC

    This incident has been resolved.