Crossbeam experienced a major incident on August 11, 2025 affecting Web App (app.crossbeam.com) and API (api.crossbeam.com) and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Web App (app.crossbeam.com)API (api.crossbeam.com)Crossbeam for Sales (web)Crossbeam for Sales (API)
Update timeline
- investigating Aug 11, 2025, 01:34 PM UTC
We are currently investigating this issue.
- investigating Aug 11, 2025, 01:44 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 11, 2025, 02:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 11, 2025, 03:10 PM UTC
This incident has been resolved.