Crossbeam experienced a critical incident on August 13, 2025 affecting Crossbeam for Sales (web) and Crossbeam for Sales (API), lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Crossbeam for Sales (web)Crossbeam for Sales (API)
Update timeline
- investigating Aug 13, 2025, 03:36 PM UTC
We are currently investigating this issue.
- monitoring Aug 13, 2025, 03:50 PM UTC
Service is operational again. Still monitoring.
- resolved Aug 13, 2025, 03:56 PM UTC
This incident has been resolved.