Criteo incident

Data Processing Delays - Sales metrics affected

Critical Resolved View vendor source →

Criteo experienced a critical incident on July 10, 2026 affecting Campaigns and Campaigns and 1 more component, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 06:11 AM UTC
Resolved
Jul 10, 2026, 10:37 AM UTC
Duration
4h 26m
Detected by Pingoru
Jul 10, 2026, 06:11 AM UTC

Affected components

CampaignsCampaignsAnalyticsAnalytics

Update timeline

  1. investigating Jul 10, 2026, 06:11 AM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies in the reporting data using sales metrics. No data has been lost and the incident is being investigated.

  2. resolved Jul 10, 2026, 10:37 AM UTC

    This incident has been resolved.