Criteo Outage History
Criteo is up right nowPingoru has recorded 73 incidents for Criteo: 61 in the last 12 months and 7 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 61 of 720 (9%) |
| May 2026 | 1 | 7 of 744 (1%) |
| June 2026 | 4 | 29 of 720 (4%) |
| July 2026 | 9 | 60 of 744 (8%) |
| August 2026 | 2 | 12 of 744 (2%) |
| September 2026 | 3 | 78 of 720 (11%) |
| October 2026 | 1 | 3 of 510 (1%) |
Incidents, newest first
Minor October 13, 2026 Users may have trouble accessing Commerce Max - API component 3h 24m Campaigns, Campaigns, Campaigns, Campaign and 34 more
Started Oct 13, 2026, 03:42 PM UTC· resolved Oct 13, 2026, 07:07 PM UTC
- investigating Oct 13, 2026, 03:42 PM UTC
We are currently investigating this issue.
- investigating Oct 13, 2026, 04:09 PM UTC
We are continuing to investigate this issue.
- resolved Oct 13, 2026, 07:07 PM UTC
This incident has been resolved.
Minor September 29, 2026 Data Processing Delays - Reporting Tools Affected 20h 5m Analytics
Started Sep 29, 2026, 04:40 AM UTC· resolved Sep 30, 2026, 12:45 AM UTC
- investigating Sep 29, 2026, 04:40 AM UTC
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools for September 28th. No data has been lost and the incident is being investigated.
- monitoring Sep 29, 2026, 07:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2026, 12:45 AM UTC
This incident has been resolved.
Major September 8, 2026 Users may have trouble accessing Criteo reporting API component 2d 5h Analytics
Started Sep 08, 2026, 08:49 AM UTC· resolved Sep 10, 2026, 01:53 PM UTC
- identified Sep 08, 2026, 08:49 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 08, 2026, 03:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2026, 01:53 PM UTC
This incident has been resolved.
Major August 27, 2026 Users may have trouble accessing Commerce Max Analytics UI 3h 39m Analytics
Started Aug 27, 2026, 10:57 AM UTC· resolved Aug 27, 2026, 02:37 PM UTC
- investigating Aug 27, 2026, 10:57 AM UTC
We are currently investigating this issue.
- monitoring Aug 27, 2026, 01:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2026, 02:37 PM UTC
This incident has been resolved.
Minor July 29, 2026 Users may have trouble accessing Criteo UI and APIs. 24m Campaigns, Campaign, Analytics, Analytics and 12 more
Started Jul 29, 2026, 02:50 PM UTC· resolved Jul 29, 2026, 03:15 PM UTC
- identified Jul 29, 2026, 02:50 PM UTC
Users may have trouble accessing Criteo UI and APIs. We are currently experiencing a global service outage affecting our platforms and public apis. We have identified the likely root cause, and our engineering teams are actively working on implementing a fix. We will continue to provide updates as we make progress. Thank you for your patience.
- resolved Jul 29, 2026, 03:15 PM UTC
This incident has been resolved.
Minor July 22, 2026 Data Processing Delays - Sales metrics Affected 10h 4m Analytics
Started Jul 22, 2026, 03:10 AM UTC· resolved Jul 22, 2026, 01:14 PM UTC
- investigating Jul 22, 2026, 03:10 AM UTC
Our data processing infrastructure is running behind which is causing latency in the reporting tools for sales related metrics. No data has been lost and the incident is being investigated.
- identified Jul 22, 2026, 04:18 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 22, 2026, 09:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 22, 2026, 01:14 PM UTC
This incident has been resolved.
Minor July 17, 2026 Users in Australia may have trouble with Commerce Max and/or Commerce Yield component performance 31m Campaigns, Analytics, Audiences, Billing and 2 more
Started Jul 17, 2026, 04:19 AM UTC· resolved Jul 17, 2026, 04:51 AM UTC
- investigating Jul 17, 2026, 04:19 AM UTC
Users in Australia may have trouble using Commerce Max and/or Commerce Yield component Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
- identified Jul 17, 2026, 04:50 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 17, 2026, 04:51 AM UTC
This incident has been resolved.
Minor July 13, 2026 Users may have trouble with Reporting Analytic tools 5h 8m Analytics, Analytics, Analytics, Analytics
Started Jul 13, 2026, 10:22 AM UTC· resolved Jul 13, 2026, 03:30 PM UTC
- investigating Jul 13, 2026, 10:22 AM UTC
Users may have trouble using Reporting Analytic tools Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
- monitoring Jul 13, 2026, 11:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 13, 2026, 03:30 PM UTC
This incident has been resolved.
Notice July 10, 2026 Users may have trouble accessing Criteo UI 14m Campaigns, Campaigns, Campaigns, Campaign and 30 more
Started Jul 10, 2026, 10:21 AM UTC· resolved Jul 10, 2026, 10:35 AM UTC
- investigating Jul 10, 2026, 10:21 AM UTC
Users may have trouble accessing Criteo UI. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
- investigating Jul 10, 2026, 10:24 AM UTC
We are continuing to investigate this issue.
- investigating Jul 10, 2026, 10:26 AM UTC
We are continuing to investigate this issue.
- resolved Jul 10, 2026, 10:35 AM UTC
This incident has been resolved.
Critical July 10, 2026 Data Processing Delays - Sales metrics affected 4h 26m Campaigns, Campaigns, Analytics, Analytics
Started Jul 10, 2026, 06:11 AM UTC· resolved Jul 10, 2026, 10:37 AM UTC
- investigating Jul 10, 2026, 06:11 AM UTC
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting data using sales metrics. No data has been lost and the incident is being investigated.
- resolved Jul 10, 2026, 10:37 AM UTC
This incident has been resolved.
Critical July 3, 2026 Users may have trouble accessing Criteo API component 59m Campaigns, Campaigns, Campaigns, Campaign and 30 more
Started Jul 03, 2026, 09:18 AM UTC· resolved Jul 03, 2026, 10:17 AM UTC
- investigating Jul 03, 2026, 09:18 AM UTC
Users may have trouble accessing Criteo API component. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
- investigating Jul 03, 2026, 09:19 AM UTC
We are continuing to investigate this issue.
- investigating Jul 03, 2026, 09:23 AM UTC
We are continuing to investigate this issue.
- identified Jul 03, 2026, 09:45 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 03, 2026, 10:17 AM UTC
This incident has been resolved.
Minor June 30, 2026 Users may have trouble with Criteo API component (and endpoint if available) performance 20h 3m Analytics
Started Jun 30, 2026, 07:02 PM UTC· resolved Jul 01, 2026, 03:05 PM UTC
- investigating Jun 30, 2026, 07:02 PM UTC
Users may have trouble using Criteo API Analytics component (and endpoint if available). Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
- investigating Jun 30, 2026, 07:02 PM UTC
Users may have trouble using Criteo API Analytics component (and endpoint if available). Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
- monitoring Jun 30, 2026, 10:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 01, 2026, 03:05 PM UTC
This incident has been resolved.
Minor June 29, 2026 Users may have trouble with Criteo MPO API component (and endpoint if available) performance 13h 24m Campaigns, Analytics, Audiences, Catalog and 4 more
Started Jun 29, 2026, 11:08 AM UTC· resolved Jun 30, 2026, 12:33 AM UTC
- investigating Jun 29, 2026, 11:08 AM UTC
Users may have trouble using Criteo MPO API component (and endpoint if available). Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
- resolved Jun 30, 2026, 12:33 AM UTC
This incident has been resolved.
Critical May 21, 2026 Users may have trouble with Criteo components 6h 47m Campaigns, Campaigns, Campaigns, Campaign and 31 more
Started May 21, 2026, 09:35 AM UTC· resolved May 21, 2026, 04:22 PM UTC
- investigating May 21, 2026, 09:35 AM UTC
Users may have trouble using Criteo components Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
- resolved May 21, 2026, 04:22 PM UTC
Dear customers, we are pleased to report that the issue has been resolved. All services are functioning normally. Thank you for your patience. If you continue to experience issues, please contact your Criteo representative.
Major April 25, 2026 Users may have trouble accessing Commerce Max and/or Commerce Yield UI and API components 29m Campaigns, Campaign, Analytics, Analytics and 13 more
Started Apr 25, 2026, 02:21 PM UTC· resolved Apr 25, 2026, 02:51 PM UTC
- investigating Apr 25, 2026, 02:21 PM UTC
Users may have trouble accessing Commerce Max and/or Commerce Yield component. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
- investigating Apr 25, 2026, 02:22 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 25, 2026, 02:41 PM UTC
The issue has been identify and fixed. Criteo's tech team are monitoring.
- resolved Apr 25, 2026, 02:51 PM UTC
Incident has been resolved
Minor April 19, 2026 Planned maintenance – Retail Media UI and public APIs - 2026 April 25th 2d 10h
Started Apr 19, 2026, 11:06 PM UTC· resolved Apr 22, 2026, 09:46 AM UTC
- monitoring Apr 25, 2026, 02:00 AM UTC
THIS IS A SCHEDULED EVENT Apr 25, 04:00 - 04:10 CEST Apr 15, 14:33 CEST Scheduled - Planned maintenance – Retail Media UI and public APIs We will perform scheduled maintenance on Saturday, April 25, 2026, from 14:00 to 14:10 UTC (16:00–16:10 CEST). During this window: - The Retail Media UI will be temporarily unavailable. - Public APIs may experience brief, transient errors (a few minutes). No impact is expected on existing campaigns, settings, or reporting data. This maintenance is part of an infrastructure upgrade to improve the reliability and performance of the Retail Media platform. If you rely on our public APIs for bulk operations or reporting, please ensure your integrations can handle temporary interruptions and retry requests after the maintenance window.
Major April 19, 2026 Major Outage detected on status page 1h 59m Overall
Started Apr 19, 2026, 08:42 PM UTC· resolved Apr 19, 2026, 10:42 PM UTC
No vendor updates were posted for this incident.
Minor March 31, 2026 Users may have trouble with Commerce Max and/or Commerce Yield Campaigns Component –
Started Mar 31, 2026, 01:55 PM UTC· resolved Mar 31, 2026, 01:55 PM UTC
- resolved Mar 31, 2026, 01:55 PM UTC
Mar 31, 15:55 CEST Resolved - This incident has been resolved. Mar 31, 12:43 CEST Investigating - Users may have trouble using Commerce Max and/or Commerce Yield Campaigns Component Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Minor March 30, 2026 Users may have trouble with accessing Criteo Services –
Started Mar 30, 2026, 09:21 AM UTC· resolved Mar 30, 2026, 09:21 AM UTC
- resolved Mar 30, 2026, 09:21 AM UTC
Mar 30, 11:21 CEST Resolved - This incident has been resolved. Mar 30, 10:56 CEST Investigating - Users may have trouble using Criteo Services Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Minor March 17, 2026 Users may have trouble with Commerce Growth component performance –
Started Mar 17, 2026, 01:16 PM UTC· resolved Mar 17, 2026, 01:16 PM UTC
- resolved Mar 17, 2026, 01:16 PM UTC
Mar 17, 14:16 CET Resolved - This incident has been resolved. Mar 17, 09:15 CET Investigating - Some users may have trouble editing their adsets in Commerce Growth. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Minor March 10, 2026 Users may have trouble accessing Criteo API component –
Started Mar 10, 2026, 01:53 PM UTC· resolved Mar 10, 2026, 01:53 PM UTC
- resolved Mar 10, 2026, 01:53 PM UTC
Mar 10, 14:53 CET Resolved - This incident has been resolved. Mar 10, 09:52 CET Identified - Users may have trouble accessing Criteo Retail Media API component. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Minor March 9, 2026 Users may have trouble accessing Commerce Max and/or Commerce Yield UI –
Started Mar 09, 2026, 09:36 PM UTC· resolved Mar 09, 2026, 09:36 PM UTC
- resolved Mar 09, 2026, 09:36 PM UTC
Mar 9, 22:36 CET Resolved - This incident has been resolved. Mar 9, 22:22 CET Investigating - Users may have trouble accessing the Commerce Max and/or Commerce Yield UI. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Minor February 27, 2026 Users may have trouble with Criteo API performance for line item adjacent services –
Started Feb 27, 2026, 05:19 PM UTC· resolved Feb 27, 2026, 05:19 PM UTC
- resolved Feb 27, 2026, 05:19 PM UTC
Feb 27, 18:19 CET Resolved - Issue has been addressed and is no longer occurring. Feb 27, 00:15 CET Investigating - Users may have trouble with Criteo API performance for line item adjacent services Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Minor January 15, 2026 Users may have trouble accessing Commerce Max and Commerce Yield –
Started Jan 15, 2026, 03:31 PM UTC· resolved Jan 15, 2026, 03:31 PM UTC
- resolved Jan 15, 2026, 03:31 PM UTC
Jan 15, 16:31 CET Resolved - This issue has been resolved. Jan 15, 15:59 CET Investigating - Users may have trouble accessing Commerce Max and Commerce Yield. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Minor January 7, 2026 Users may have trouble with Criteo API Reporting component –
Started Jan 07, 2026, 12:33 AM UTC· resolved Jan 07, 2026, 12:33 AM UTC
- resolved Jan 07, 2026, 12:33 AM UTC
Jan 7, 01:33 CET Resolved - This incident has been resolved. Jan 5, 22:49 CET Investigating - Some users may have trouble using Criteo API reporting. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.